I am very pleased with the service I received. Sumy did an excellent job! I would rate it at a 10.
RosanneIt was a great experience, thanks - 10!!! is how I rate Blackfriars Salon and Medi Spa
Hi Ryan, Tammy was great – overall, I would give Blackfriars Salon and Medi Spa a 9!
I will definitely be back soon.
Ryan, We would like to thank your wonderful staff for their expert attention and for making Grace look her best on her big night.
Thanks for all your help. Paula and Grace
Please pass the following along:
Dear Blackfriars staff and management,
I want to take a minute to acknowledge your commitment to high professional standards. I come to your salon with confidence that I am making a worthwhile investment and I leave knowing that the time and money were well spent. None of you have ever gone on the offensive if I did find a product or service not satisfactory. In fact, my importance to you as a client was proven by a positive problem-solving approach.
But most importantly, even though I am restricted financially in how often I can come and how much I can do, I am always made to feel welcome, and that is key to what makes your salon stand out for me. Your salon has a unique character, I feel welcomed and respected as an ordinary woman.
Thank you for making my visits, as infrequent as they may be, something I look forward to.
Kind Regards, Susan J
I wanted to send you and email to let you know how much Kadi made our afternoon at your Windermere location a very special day for myself and my 2 friends. I booked appointments for my 2 friends who are both moms and needed a break. I've personally had some not so pleasant experiences at spas before so I was a bit weary, but this was a belated birthday celebration and an early birthday celebration for both those moms. Kadi made us feel so relaxed and we were not rushed at all. She made sure our spa experience was how (in my mind) spas should be. The three of us walked away feeling refreshed and relaxed and it was a big thanks to Kadi who made that possible. Also, it was us that she cleared with you regarding bringing wine into your spa under the hotel rules and we really appreciate her getting the clearance. Kadi did a fantastic job and she represented your Windermere location with excellence.
Thanks and we look forward to seeing her soon.
Jen (and Naomi and Carrie)
I wanted to send you an email thanking you and your very talented staff’s ability to not only arrange appointments for both my wife and our teenage daughter on very short notice, but making their “special day” together an amazing experience. As you know, our daughter had her Grade 8 graduation pictures the following day, and my wife and I came up with the idea (at the last minute…) of having her hair done for this memorable event and sharing it with her mother at your salon. Both my wife and daughter literally came home glimmering from head to toe, and the expression of glamour and happiness on my daughters face is an image that is forever imprinted in my memory. Her mother later told me that she was so excited to get her hair done for her pictures, and that she loved how it looked upon completion. As a father and husband, I want to thank you for the level of service that your staff provided my family, and for getting me some brownie points with mom….lol
Thank You, Shane, The UPS Store Downtown London
Hi Ryan,I wanted to send some photos of my and my wedding party hair! I could not be more happy with the result. Please give my thanks to all your team for making our day so memorable and a special thanks to Nicole who created a beautiful work of art with my hair, Sincerely, Hilda Li
My experience at your salon is the greatest! Laurna does such a fantastic job on my hair and she knows exactly what I want and Katie is unbelievable as well...looking forward to my first facial with Katie at the end of January! Patti D.
Dear Blackfriars Salon and Spa, Ryan, Audrey, Sarah (my stylist) and team,
You know you must be doing something right, going to the right salon and having the best stylist when you get more than a few compliments from friends, family and colleagues on how much they like your hair, how the colour is really nice, how the length really suites you etc.....
So I want to say Thank You, to London's top salon and spa, sincerely, K.H
Ryan, thank you a million - the facial that I had today had to be the most relaxing thing I have ever done in my life. I would come back again to do that weekly - LOL. I thoroughly enjoyed myself and will definitely be back! Thanks again! Jackie F
Blackfriars Salon and Spa is London ontario's great place to get any service done. I have never been disappointed. I ordered a BIG EGO Straightener from them a few months ago and go it only a few days later. I was NOT disappointed with the product. Blackfriars is a salon that I would not be afraid to recommend to any one of my friends! Thank you. Sheryl S
Just wanted to tell you what a great experience I have every time I walk through the doors at Blackfriars. Right from the courteous service I receive on the phone when booking my appointments to the time I leaving, I am always treated as family.
I have been getting gel nails for about 10 years and never have I had the results that I have had with Kasha. I never have any lifting or any of the bevvy of problems that I have experienced through the years...too thin, too thick, poor shaping, etc. They are always picture perfect, not only when I leave the salon, but when I return for my fills, which believe me says alot! I want to thank Kasha for her friendly smile and superb service every time. See you again soon... Karen
I am so glad that I went to Scott to get my hair cut, he did a great job and I am going to Toronto tomorrow for my birthday and am looking forward to showing off my new cut :) Christine
I never thought I'd be going to a 'spa' for my haircuts but the service I recieve at Blackfriars is exceptional & the reason I keep going back. Sara, Robin & most recently, Natalie have all had a swing at my head & I' ve been very impressed with each one's results.
You've earned a client until my hair falls out! Brad
I was in the salon yesterday afternoon and I have to tell you that you have done an amazing job hiring your staff. Everyone was super busy but with big smiles and I was offered a water or coffee at least three times by different people! It must be a little anxious leaving your business in the hands of others - I am such a control freak I would be super nervous - but I just wanted to let you know that you are being well represented even when you are not physically in the building!
Say hello to Audrey for me!
Happy Canada Day to you all! Krissy
My first visit. What a great experience! I felt welcome and better yet, gorgeous when I left. I love my new look and Jessica and Kasia are awesome. You are lucky to have them on your team. Thank you so much. I will be back! Lisa